Privacy Policy

Wemega Solar Energy Pvt. Ltd. ("Wemega", "we", "us", or "our") is a solar energy solutions company registered in India. Our registered office is in Jaipur, Rajasthan. This Privacy Policy describes how we collect, use, and protect personal information when you visit our website (wemega.in) or interact with our services.

We collect information you voluntarily provide, including:

• Contact details: Name, phone number, email address, and postal/PIN code — when you fill a quote form, contact form, or book a site survey.
• Property information: Property address, property type, monthly electricity bill, and roof type — to design a custom solar proposal.
• Usage data: Pages visited, browser type, IP address, and device information collected automatically via cookies and server logs.

We do not collect payment card details on this website. Payments are processed through secure third-party gateways.

We use your information to:

• Respond to your enquiry and send a custom solar quote.
• Schedule and conduct a free site survey at your property.
• Process your order and provide after-sales support.
• Send service updates, installation status, and maintenance reminders.
• Improve our website, products, and customer experience.
• Comply with legal obligations under Indian law.

We will only send marketing communications if you have opted in. You may unsubscribe at any time by replying "STOP" to any message or emailing us.

We do not sell, rent, or trade your personal information to third parties. We may share your data with:

• Service partners: Installation teams, surveyors, and logistics providers engaged to deliver your solar project (bound by confidentiality agreements).
• Government bodies: DISCOM, MNRE, or subsidy authorities for net-metering applications and subsidy processing — only with your knowledge and consent.
• Analytics providers: Anonymised, aggregated data with services like Google Analytics to improve our website.
• Legal authorities: When required by applicable law, court order, or regulatory authority.

Our website uses cookies — small text files stored on your device — to:

• Remember your preferences and form entries.
• Analyse website traffic (Google Analytics).
• Serve relevant advertisements on third-party platforms.

You may disable cookies through your browser settings. Note that some features of the website may not function correctly if cookies are disabled.

We implement industry-standard security measures including SSL/TLS encryption, access controls, and regular security audits to protect your data from unauthorised access, alteration, or disclosure. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

We retain your personal data for as long as necessary to provide our services, comply with legal obligations (typically 7 years for financial records under Indian law), or resolve disputes. You may request deletion of your data by contacting us (see Section 9).

Under the Digital Personal Data Protection Act, 2023 (DPDPA) and applicable Indian law, you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Erase your data (subject to legal retention requirements).
• Withdraw consent for marketing communications at any time.
• Nominate a person to exercise these rights on your behalf.

To exercise any of these rights, email us at privacy@wemega.in. We will respond within 30 days.

If you have questions about this Privacy Policy or wish to exercise your data rights:

Wemega Solar Energy Pvt. Ltd.
Email: privacy@wemega.in
Phone: +91 98765 43210
Address: [Office Address], Jaipur, Rajasthan – 302001, India

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. We encourage you to review this page periodically.